Where can I find information about my rights and responsibilities as a tenant?
We recommend everyone view the Residential Tenancies Authority (RTA) Rooming accommodation agreement
to know your rights and responsibilities for renting and sharing accommodation.
Where can I learn more about agreements, bonds, deposits and vacating requirements?
We recommend viewing the RTA website for information regarding agreements, bonds, deposits
and vacating requirements prior to confirming your stay with any accommodation provider.
Can I lodge the bond myself online?
Where can I find more rental information for students?
Helpful information for students
can be found on the RTA website. If you need to talk to someone about the rules and regulations concerning renting or in regards to the requirements for renting rooms to students, please contact: RTA
1300 366 311 (Monday to Friday 8.30am – 5.00pm) QSTARS
1300 744 263 (Monday to Friday 9.00 am – 5.00 pm. Extended hours Tuesday and Wednesday 9.00 am to 7.00 pm).
Are there scams that should I be aware of?
Please be aware of a number of scams occurring. Under NO CIRCUMSTANCE SHOULD YOU: • Provide your personal or banking information • Send or wire money. This includes using Western Union, Money Gram, PayPal and Bidpay